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The Director of this Company had been very successful in generating sales in this business. IT infrastructure and work volume related problems were making it difficult to satisfy the client needs.
Heads for Business was approached and asked for help to resolve the issues. It was immediately identified that the software being used was never designed to cope with the vast amounts of data being processed and it was agreed to design and build a more robust database. Heads for Business appointed a project manager for this design and build project and produced an effective online system that was used to complete the tasks.
The business was left with a functioning database which was used as a prototype for an internationally integrated customer access database, which enabled the business to develop internally and broaden its customer base around the world.
The effectiveness of this project ensured that all contracts entered into were fulfilled, which led to an offer to expand the business into America under a 7 figure contract.
This alternative way of moving forward has had a dramatic positive impact on our business.
Damien Bove - Director, Adact Medical