Background

Heads for Business were asked to improve team working in a two person sub‑group that had been tasked with processing a seasonal high volume influx of time sensitive work.

How we helped

Motivational Maps were used to identify how best to communicate with each member of the sub-group. This was shared with the members so that their direct communications with each other were as effective as possible. The results were also shared with the team’s line manager so that she had the best possible understanding of how to motivate the individuals involved.

Impact

Previously unnoticed, unconscious, drivers were identified for each of the team members and communication styles were modified accordingly. This left a stronger team bond and ultimately produced a very positive outcome in the task that the sub‑group had been charged with.

Analysis of the comparative years’ timesheets showed an improvement in productivity of 35%.

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